Nice examples of product design illustrating user experiences. Also liked the distinction of customer/user experience.
Loved the quote
Treat servers like cattle not pets
Benjy gave out some handy links too.
Enjoyed Austin’s storytelling approach, and the little discussed (for me at least) nitty gritty of the business of web design. Surely, someone is talking about this
Scott Jenson’s talk was an intriguing introduction to some pretty technical aspects of the ‘Internet of Things’. Scott gave out little hardware beacons to encourage people to vist https://github.com/google/physical-web and get experimenting. Aside from that I also enjoyed his notion of ‘Truck Ideas’ and ‘Road ideas’ illustrated with the story of Malcom Mclean - developer of the shipping container.
Sally’s talk reminded us about our responsibilities for what create and the experiences we craft. I’ve managed to make that sound rather dull, but her examples and ideas were far from dull - especially the way the we can keep evolving with the web and push how we make the technology the servant of great experiences.
I’ve seen Robin talk a few times now, and he never disappoints. Aside from the dextirity with which he uses technology to demonstrate technology - which is hard to do - he also gives a great insight into just how transformative technology can be.
Owen’s talk was a change of pace with an exploration of the way we write on the web with some observations about styles and their intent. I’ve done him a horrible disservice with my precis, so at least read What screens want by Frank Chimero and watch When we build by Wilson Miner.
On reflection, a theme seemed to emerge from the whole conference when watching Mr Bingo, which was that of implementing things. It’s not enough to have ideas, but you have to run with them. Mr Bingo does that in spades. Big, Sweary, Delightful spades.