Sketchnotes from Training

Sketchnotes done in training sessions. They tend to be a bit more disorganised, but they usually makes sense to me.

Introduction to Service Design

21 May 2025

I took notes in my usual fashion over the course of three mornings doing the Introduction to Service Design course run by Jo Carter from We Are Service works. The course was thought provoking, informative and interactive, with a mix of great references, plenty of references to try out. Jo was especially good at handling some tricky questions that people had when trying to understand definitions and the thorny issues of applying the practice.

ITIL Service Design Training

17 Mar 2019

ITIL Service design training - Lot of notes for 3 days worth of ITIL training.

Power BI Dashboard Design Training

08 Oct 2018

Training in Power BI. Some people seemed fascinated by my notes so here they are.

ITIL Training

24 Sep 2018

Training in ITIL. Lot of notes for 3 days worth of ITIL training.

Rights Info

Sketchnotes from Training by Kevin Mears all rights reserved.