Sketchnotes from Training
Sketchnotes done in training sessions. They tend to be a bit more disorganised, but they usually makes sense to me.
Agile Service Design Sketchnotes
I already wrote about how much I enjoyed the course, but I took plenty of notes, in my usual fashion.
Sketchnotes from Russell Davies CDPS talk
I was looking forward to this talk put on by the Good people at the Centre for Digital Public Services. I’ve passed on Russell’s wisdom on communication and more specifically slide presentations many times over the years, so it was a pleasure to see the man in action. I took a few notes, as prompts (a word now fast being claimed by the AI world) for myself. Using those notes to refresh my memory, I was particularly intrigued by Russell’s point about how resilient and useful the Powerpoint format is turning out to be. So much knowledge around the world encapsulated in presentations - some of it useful. I liked Russell’s idea of using powerpoint as a very visual repository, but warily circling around the idea as there’a a big danger I turn it into another procrastination tool.
Introduction to Service Design
I took notes in my usual fashion over the course of three mornings doing the Introduction to Service Design course run by Jo Carter from We Are Service works. The course was thought provoking, informative and interactive, with a mix of great references, plenty of references to try out. Jo was especially good at handling some tricky questions that people had when trying to understand definitions and the thorny issues of applying the practice.
ITIL Service Design Training
ITIL Service design training - Lot of notes for 3 days worth of ITIL training.
Power BI Dashboard Design Training
Training in Power BI. Some people seemed fascinated by my notes so here they are.
ITIL Training
Training in ITIL. Lot of notes for 3 days worth of ITIL training.