Agile Service Design Sketchnotes

Tagged: Live Training | Posted: Tue, Jul 01, 2025

Sketchnotes from Agile Service Design course

I already wrote about how much I enjoyed the course, but I took plenty of notes, in my usual fashion.

I also used my whiteboard to do some of the exercises, and enjoyed working it out this way. In case you were curious here it is.

My Whiteboard workings

It was me thinking how I would have applied Service Design to the task of rolling out Information Governance practice across the organisation. The chance to do that has now gone, but my thinking on it was useful to flex the design thinking muscles.