Sketchnotes IWMW19 Plenary Talks 9 and 10Large version for download
How to train your content- so it doesn’t slow you down…
I enjoyed this delve into how to make your content perform better, and shock, horror! - it’s images that are the main issue. Interesting how the take up of better formats has been so slow, but looks likely to change a lot soon with better support.
I can’t remember if Alan touched on the debate about whether even to have images on a page is getting enough attention - often the easiest way to improve an experience would be get rid of a pointless hero image.
Supporting Institutions in Changing Times
I think all the external agencies did a good job of pitching by not pitching. Instead the issues they raised were genuine and accompanied by a genuine desire to help (and get paid, obviously).