18 Jul 2018 in Sketchnotes Tagged: Iwmw18 Iwmw Live

Chris and Jane’s talk about the use of customer journeys at Birbeck was a qualiity case study that I enjoyed mainly because it showed just how layered and hard it is to accurately model people’s behaviours onto a pretty unique organisation. It’s a wonder people manage to work this stuff out and make change happen. Birbeck and Headscape seem to have made a pretty good fist of it.


18 Jul 2018 in Sketchnotes Tagged: Iwmw18 Iwmw Live

Alison’s talk was a great way to kick off the conference. As a well known and respected leader in multiple Web roles across multiple institutions, her personal insight into the difficulties often come with the territory of making change happen The open admissions that she found presenting hard, introversion challenging and mental health issues hard to talk about really seemed to resonate with the audience.

Forms that work

05 Mar 2018 in Sketchnotes Tagged: Books

A very old book in tech terms, but the advice is still strong and sensible. So much so that I’d had absorbed a lot without realising that this was the source. I thought i would take some notes to help me remember the key things.

Leaving my comfort zone

21 Feb 2018 in Blog Tagged: Thoughts Data

I’ve recently volunteered to take part in a JISC funded project around developing data dashboards. This blog post is my way of making sense of what I did, how it went and what I learnt. Before I talk about my efforts I need to explain a little about the context. The two organisations supporting this activity are

Todo list system

07 Jan 2018 in Blog Tagged: Thoughts

How I use the TODO.txt ‘system’ to get things done.

2017 in lists

28 Dec 2017 in Blog Tagged: Thoughts

I consumed some media this year. I’ve listed some of the things that stood out. I’ll probably consume some more next year.

Non Stop

20 Aug 2017 in Sketchnotes Tagged: Books

Took a while to get going, but the second half picked up. Suberbly well thought out and explained setting and great how it all came together. Much like ‘Hothouse’ it struck me as pretty promising film adaption material.

IWMW17 Tom Wright

13 Jul 2017 in Sketchnotes Tagged: Iwmw17 Iwmw Live

Tom’s talk was a showcase of some of the cracking work that students have created on his watch. He was very generous and explained how much progress the students are making when given the opportunity and a bit of support.

IWMW17 Stratos Filalithis

13 Jul 2017 in Sketchnotes Tagged: Iwmw17 Iwmw Live

Overview of the thorny issue of creating a collaborative culture. No shortcuts. To get something valuable requires a lot of relationship building.

IWMW17 Christopher Gutteridge

13 Jul 2017 in Sketchnotes Tagged: Iwmw17 Iwmw Live

A very different flavour of talk this time. A really interesting and useful explanation of the life academic - getting an insight into why that academic you’ve asked for ‘content’ is taking a while to get back to you was really good.

IWMW17 Paul Boag

13 Jul 2017 in Sketchnotes Tagged: Iwmw17 Iwmw Live

One of the handy things about such an experienced speaker is that the slidedeck is usually a great aide memoir, but Paul took that concept to the next level with his UX Culture cards.

IWMW17 Piero Tintori

13 Jul 2017 in Sketchnotes Tagged: Iwmw17 Iwmw Live

Despite the slightly linkbait title, Piero managed to cram quite a lot of practical things to try in a short space of time, not going into tons of depth, but a really handy starting g point of things to try.

IWMW17 Micheal Frantzis

12 Jul 2017 in Sketchnotes Tagged: Iwmw17 Iwmw Live

Interesting range over ways in which universities can understand Student behaviour better, by thinking a bit more about their experiences at university and what might be best for them as individuals, with some ideas how that might be achieved. Bloom’s sigma 2 problem sounds mysterious, but looks interesting.

IWMW17 Richard Prowse

12 Jul 2017 in Sketchnotes Tagged: Iwmw17 Iwmw Live

Rich is always an engaging speaker, and in this session he had plenty to talk about. I’ve seen him describe the journey through content strategy at the University of Bath, and this talk was about the experience of building tools to support that. There was plenty of good reminders that the landscape content is being released into is changing fast, and so they’re trying to build a tool that accommodates that. The standout for me was incorporating user needs into the content creation process, to remind people that there needs to be a reason for the content to exist, and a measure of how successful it is against that goal. I’ve advocated a goal based reminder in CMSes for a while and it’s nice to see it happening - I think we’ll see it more and more.

IWMW17 Ruth Mason, Matthew Castle

12 Jul 2017 in Sketchnotes Tagged: Iwmw17 Iwmw Live

This felt similar to the Cardiff talk in explaining a real world problem they faced - A scary security situation caused by lots of sites - and how they are dealing with it. I almost felt they covered too much. There were tantalising things about how the Lean Startup book was influential, how they were rebuilding a live product and the development setup to enable them to ship to product every 2 weeks.

IWMW17 Graham Bird, Jenni Taylor, David Hopkins

12 Jul 2017 in Sketchnotes Tagged: Iwmw17 Iwmw Live

Some of the team at Cardiff University presented a roundup on how they’ve tackled the thorny issue of CMA compliance by some wrangling their course information into a Single Source of Truth. It felt like lots of people in the room were at various stages of this with their own peculiar problems of their own setups, but it was interesting to hear a story from the front line. Was tickled by the heartfelt “Get a Project Manager” that someone said.

IWMW17 Gareth Edwards

12 Jul 2017 in Sketchnotes Tagged: Iwmw17 Iwmw Live

I was looking forward to Gareth’s talk, despite a pretty dry title, I enjoyed his talk from last year and was expecting good things. I wasn’t disappointed - his lovely slides had plenty of good nuggets to take away as a well as a nice introduction to a way of thinking about information management.

IWMW17 Melanie Read

12 Jul 2017 in Sketchnotes Tagged: Iwmw17 Iwmw Live

Melanie’s talk was quite a departure from St Andrews’ since she explained how much restructure and change that the university has undergone, and that she has been tasked with sorting out a pretty big mess.

IWMW17 Carley Hollis

12 Jul 2017 in Sketchnotes Tagged: Iwmw17 Iwmw Live

Probably my favourite talk of the whole conference.

IWMW17 Andrew Millar

11 Jul 2017 in Sketchnotes Tagged: Iwmw17 Iwmw Live

Andrew talked a bit about the various organisational changes that they’ve undergone that universities are so fond of, and how that process has created opportunities to tackle some pretty fundamental problems.